It’s difficult enough to have a car accident, talking with your car insurance provider and stressing about getting around. The last thing you want is an auto body shop that will give you the runaround. As with any business, auto body shops offer varying levels of quality, so spare yourself the hassle by doing your homework before picking one.
Vehicle accident repairs usually cost a lot of money , and it’s good to opt for an auto body shop that is well-recommended. If your policy covers the majority of the costs, you may automatically go with the authorized repair facility in your area, but hold it.
Though vehicle insurer will strike off a facility when there are complaints against it, their list hardly makes for a recommendation. Instead, obtain the details for different shops from your insurer and then ask people around you for opinions on any of those shops that they’ve used before. Take your time doing an Internet search on each of those shops, searching specifically for client reviews.
When you get to the shop to ask for your estimate, look around you and try to know more about the business. Their license should be hung on the wall, but if you don’t see it, just as them. Ask them how long the shop has been operating and whether they have always been located in that particular spot. The answer you get will tell you much about the shop’s stability.
Know how long the manager has been an employee of the company and whether he possesses skills in auto body repair as well. They may not need a background in repair to manage a business well, but this knowledge will surely be helpful in guaranteeing quality work.
Another consideration you should make is the size of the staff. More people means a greater overhead. Overhead expenses can considerably vary even if they’re located in the same town or city. Sometimes, shops with bigger overheads will take shortcuts to help boost their profit margin. Or they may bill you for services that they won’t actually complete. Of course, this isn’t true for all, and that’s the reason you need to do your homework before selecting an auto body shop.
Finally, once you have received your estimate, inquire about the warranty they provide. This should be written and good for one year on the parts and for the workmanship. The ideal coverage for the body work is two years and, for the paint, three years. Beware of a “lifetime warranty” though as this is unrealistic and usually comes with several exclusions.